TPS - Lean Six Sigma

Hubert K. Rampersad, B.S., M.Sc., Ph.D.

Personal Vision

To live life completely, honestly, and compassionately and to serve the needs of mankind to the best of my ability. I want to realize this in the following way:

• Enjoy physical and mental health
• Inspire others, earn their respect, and always serve out of love
• Create organizations where human spirit thrives and which model the best practices in business ethics and performance
• Experience enjoyment in my work by being full of initiative, accepting challenges continuously, and to keep on learning
• Achieve financial security

Personal Mission

Enjoy the freedom to develop and share knowledge, especially if this can mean something in the life of others.

Personal Key Roles

In order to achieve my vision, the following key roles have top priority:

• Spouse: My wife is the most important person in my life
• Father: Guide my two sons on the road to independence
• Coach: Serve people and organizations to realize their dreams
• Student: Learn something new every day and always be a scholar

About Myself

I was born in Suriname (a former Dutch Colony in South America) in 1957. My father worked as policeman and had little money to raise 10 children (I was number 7). We were living in a very old house in Paramaribo, almost in poverty. Life was quite hard and we lived from week to week. So my parents decided to migrate to the Netherlands in 1971 in order to create better learning opportunities for us. They used all their savings to finance this migration. I was 12 years old when we moved to the Netherlands. At that time, I had a dream to make people happy and to serve the needs of mankind. This was my higher calling, my inner assignment. I remember this. I looked up at factories and buildings and said, I want to make the people that go to those factories and buildings lives a happy life. I was also very eager to learn and I knew that life is short, so I chose to work hard and to grasp all opportunities to educate myself and to make my parents proud of me and not to disappoint them.

I decided to study Mechanical Engineering at Enschede Polytechnic Institute, where I got my Bachelor of Science degree. After this, I received a Masters of Science in Robotics from Delft University of Technology, and a Ph.D. in Management from Eindhoven University of Technology. I was the first person at this university who got his doctorate within 2 years. My dissertation was published by John Wiley, Inc. in the United States. I was also the first person from my family, friends and relatives to receive these advanced degrees.

During this time, I married and had two sons. In order to support my growing family and pay for tuition, I worked in the evenings and during the weekends as a labourer in a factory. While doing this, I noticed that many employees were unhappy. I also noticed that executives contributed to this unhappiness by their disrespectful and often unethical behavior towards their employees. These practices certainly harmed the productivity of the organization. In 1987, I had my first consulting job in the high-tech industry and taught part-time at the Rotterdam School of Management focusing on improving management techniques. After 5 years, I started my own consulting firm serving industrial companies. I also became author of 4 Dutch books and 50 articles in the field of technology and reengineering business processes within factories.

In 2001, I started thinking about people in a more holistic way; about what would make them engaged and more happy at work, as well as, in their private life and spare time, about how to create work-life balance, how to reduce the gap between company life and private life, how to create more enjoyment and passion at work, how to help executives act in a more ethical manner, how to create a climate of trust and real learning, and how to eliminate fear and distrust. In doing all of this, I knew that greater productivity would then emerge.

During this time of inner reflection, I developed my own spirituality - something had changed within me. I discovered that my higher calling was to help people live a higher quality of life by developing and sharing knowledge of themselves with others.

During this time, I reformulated my dream into this vision” To live life completely honestly, and compassionately and to serve the needs of mankind to the best of my ability” and this related mission “Enjoy the freedom to develop and share knowledge, especially if this can mean something in the life of others”. Based on my vision and mission, I wrote the book “Total Performance Scorecard (TPS); Redefining Management to Achieve Performance with Integrity” which was published by Butterworth-Heinemann in the US in 2003. I realized that I wrote the book in order to help humanize companies, to stimulate greater enjoyment and happiness at work, to tackle lack of employee engagement, to develop a workforce of committed employees and managers, and to reinforce honesty and trustworthiness in the workplace.

This became my first international best selling book and was translated in 22 languages, which changed my life forever. Based on this success, I began to build an international Total Performance Scorecard movement/network in 2004, which has resulted in strategic alliances in more than 30 countries within 2 years. Padmakumar Nair (Professor in Organization, Strategy and International Management at the University of Texas School of Management) said the following about this in 2004: “I am amazed with the fact that the Total Performance Scorecard concept is spreading like gospel. Dr. Hubert Rampersad’s innovative and pragmatic approach to combine organizational and personal performance agendas into one line of thinking helps organizational participants to come up with tangible solutions to current performance and leadership issues”.

Feeling the desire to introduce this process into the United States, in 2006, I decided to move with my family to California in order to establish TPS International Inc. and to launch this new business management concept globally from here. In the same year, I published “Personal Balanced Scorecard; The Way to Individual Happiness, Personal Integrity and Organizational Effectiveness” (Information Age Publishing Inc.) which now also has been translated in 20 languages. My related article was awarded in the UK with “The most outstanding paper”. The Total Performance Scorecard and Personal Balanced Scorecard are now worldwide registered trademarks. Based on this, I have established a global business, with strategic alliances in more than 60 countries within 3 years, getting professorships all over the world, conducting keynote speeches and seminars almost weekly somewhere in the world, and coaching executives in many countries about how to master themselves and to become more ethical and effective. I am a member of the Editorial Advisory Board of the journal Training and Management Development Methods (UK), member of the Editorial Advisory Board of the journal Measuring Business Excellence (UK), member of the Editorial Advisory Board of the TQM Magazine (UK), member of the Editorial Advisory Board of the Journal of Knowledge Management Practice in Canada, and editorial advisor to Singapore Management Review. I am also a member of Marshall Goldsmith's prestigious Thought Leader Advisory Board (www.MarshallGoldsmithLibrary.com) and selected by The Marshall Goldsmith School of Management as one of the 35 distinguished thought leaders in the United States in the field of leadership development. Our related Personal Balanced Scorecard course (as part of our certification program) has been certified by the International Coach Federation (ICF), the world's largest coaching organization. I am currently working on my fifth new book (Personal Brand Management; The Way to Powerful and Sustainable Personal Branding) to be published globally and I am living happily with my wife and my two sons in Miami, Florida. This success is based on my higher calling, and my authentic dream in life. I was aware of my Personal Brand/Ambition and responded to it with love and passion, had the courage to pursue it, have faith in myself, live according to this dream and higher calling. I took the responsibility to identify my authentic dream and genius, to respond to it with passion, and keep it at the forefront of my mind each day. I can be reached at h.rampersad@tps-international.com and www.total-performance-scorecard.com. Our new TPS-Lean Six Sigma company (established in partnership with my friend and co-author Anwar El-Homsi) is devoted to helping individuals and organizations become more successful. We provide integrated and sustainable professional services (consulting, coaching, certification, and training) based on the proven TPS-Lean Six Sigma principles. The results are individual and organizational effectiveness and a related unique competitive advantage. Call or write us for information on our international office closest to you, or for a free catalogue of TPS-Lean Six Sigma products and programs.